One surveyed nurse eloquently described a typical day in which KPIs (key performance indicators) took priority over delivering safe patient care:
“It may take 1.5 hours minimum to assess a family, complete the Edinburgh post natal depression scale, go through all the safe start questions in a sensitive respectful way, assess the baby, do the 1 to 4 week child health check and attend to assisting the infant feeding, answer any questions the parents may have and introduce them to their local Early Childhood Service.
“Then there is often at least an hour or so of data entry afterwards. Not to mention driving times. It is no wonder we find it hard to complete three babies in a day.
“We also have to eat during the day and find toilets etc. while we are out. The people up in the clouds making all the decisions all day have no idea!”
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