Discussing workload issues at RSL Lifecare

I recently commenced work as a registered nurse in a nursing home operated by RSL LifeCare. At a recent staff meeting, mention was made of workload issues being a standing agenda item. I have not come across this before and was wondering how it worked.

Clause 36 of the RSL LifeCare, NSWNMA and HSU NSW Enterprise Agreement 2015–2017 sets out that workload management must be an agenda item at staff meetings on at least a quarterly basis. Further, items in relation to workloads must be recorded in the minutes of the staff meeting, as well as actions to be taken to resolve the workloads issue/s. The clause further sets out the criteria by which workload issues can be resolved.