Assertive communication is seen as an integral skill for nurses and midwives. This style of communication is based on mutual respect and targets problems rather than people.
This session will provide you with a clear understanding of how to be assertive in your communication. It covers the benefits of assertive communication, and outlines how you can use assertive communication in your practice.
Please fill in this form to obtain a CPD Certificate for the completion of this session.
You'll automatically become a member of the Australian Nursing and Midwifery Federation