CPD Hours: 1
Nurses and Midwives have a professional responsibility in the prevention, identification, and eradication of unacceptable workplace behaviours (bullying, sexual harassment, discrimination) that are within the workplace as well as outside of work hours/locations where there is a connection to the workplace and profession. This requires demonstration of a satisfactory knowledge base, and the ability to define unacceptable workplace behaviour.
The webinar includes resources and knowledge to help achieve resilience and empowerment to prevent, identify and eradicate unacceptable workplace behaviour.
Assertive communication is based on mutual respect, targeting problems rather than people.
This webinar will also provide you with a clear understanding of how to be assertive in your communication. You will learn how to use these techniques in your practice, to ensure safe patient care.